Terms of Service

Last updated: June 11, 2026

These Terms of Service govern the use of IOFIZ AI Bot, including our WhatsApp chatbot, automation tools, website, and related services.

Use of Service

Users may interact with our chatbot to request information, make enquiries, register bookings, ask product questions, and request human follow-up. Users agree not to misuse the service, submit unlawful content, or attempt to disrupt the system.

AI Responses

Our chatbot may use artificial intelligence to generate replies. AI responses are provided for convenience and may not always be complete, accurate, or suitable for every situation. Important decisions should be confirmed with a human representative.

Bookings and Orders

Booking and order information collected by the chatbot is subject to confirmation by our team. Submission of details through the chatbot does not guarantee availability, acceptance, or final confirmation until verified by our team.

Third-Party Platforms

Our service may link to WhatsApp, Lazada, Shopee, TikTok Shop, Facebook Marketplace, payment pages, or other third-party platforms. Their own terms and policies apply when users visit or purchase through those platforms.

Limitation of Liability

We aim to keep the service available and useful, but we do not guarantee uninterrupted operation or error-free responses. To the extent permitted by law, IOFIZ AI Bot is not liable for indirect losses caused by service delays, platform issues, or incorrect user-provided information.

Changes

We may update these terms from time to time. Continued use of the service after updates means users accept the updated terms.

Contact

For questions about these terms, contact us at lck0515@gmail.com.